Your Questions Answered

Frequently Asked Questions (FAQs) at RiverTree Skylights

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About Skylights and Sun Tunnels
Installation
Maintenance
Product Features
Warranty and Support
What is the difference between a skylight and a Sun Tunnel®?

Skylights are larger window-like installations that offer views of the sky and allow for significant natural light and ventilation. Sun Tunnel® Skylights are smaller, tube-like structures that channel natural light from the roof into interior spaces, ideal for areas where traditional skylights cannot be installed.

Can skylights be opened for ventilation

Yes, we offer "Fresh Air" skylights that can be opened to allow for ventilation. They come in manual, electric, and solar-powered options.

How long does it take to install a skylight or Sun Tunnel®?

The installation time can vary based on the specific product and site conditions. Generally, a Sun Tunnel® can be installed in about half a day, while a skylight installation might take a full day.

Do I need a professional to install my skylight or Sun Tunnel®?

A: We highly recommend professional installation to ensure that your skylight or Sun Tunnel® is installed correctly and securely. RiverTree Skylights offers professional installation services by certified VELUX installers.

How do I maintain my skylight or Sun Tunnel®?

Skylights and Sun Tunnels® are designed to be low maintenance. For skylights, occasional cleaning of the glass and inspection of the seals and flashing is recommended. Sun Tunnels® typically require no maintenance.

Are skylights prone to leaking?

Modern skylights, when properly installed with the correct flashing, are designed to be leak-resistant. Our VELUX skylights come with a No Leak Promise for added peace of mind.

Can I control my skylight remotely?

Yes, our electric and solar-powered "Fresh Air" skylights can be controlled remotely. They are also compatible with VELUX ACTIVE, allowing you to control them with your smartphone.

Do you offer blinds for skylights?

Yes, we offer a variety of blinds for skylights, including blackout, light-filtering, and Venetian styles. These can be manually or remotely operated, depending on the skylight model.

What kind of warranty comes with RiverTree Skylights products?

Our skylights come with a comprehensive warranty that covers glass, frame, and operating parts. The specific terms vary by product, and details can be provided upon request.

Where can I get support if I have issues with my skylight or Sun Tunnel®?

You can contact RiverTree Skylights customer support for any questions or issues. Our team is here to help ensure your satisfaction with our products.

For more information or specific inquiries, please Contact Us.
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