VELUX Warranty: Peace of Mind with Every Skylight
Your Assurance of Quality and Reliability
At RiverTree Skylights, we understand that the decision to install skylights or Sun Tunnels® is an investment in your home or workspace. That's why we stand behind our products with the VELUX Warranty, ensuring that you receive not only top-quality products but also the assurance of support throughout the life of your skylights.
Comprehensive Coverage
The VELUX Warranty is a testament to the confidence we have in the quality and durability of our products. It covers various aspects of your skylight, including:
Glass
VELUX skylights are manufactured with high-quality glass. The warranty covers specific issues such as seal insufficiency, which can lead to visual obstruction due to fogging between panes.
Frame and Sash
The structural elements of your skylight are designed to withstand the elements and provide long-lasting performance. The warranty covers any defects in material or workmanship.
Operating Parts
We ensure that the components that make your skylight functional, such as handles, hinges, or motors, are reliable and durable.
Blinds and controls
VELUX skylights are manufactured with high-quality glass. The warranty covers specific issues such as seal insufficiency, which can lead to visual obstruction due to fogging between panes.
Warranty Period
The duration of the warranty varies depending on the component of the skylight
Glass
Typically covered for a substantial period, often up to 10 years or more.
Frame and Sash
Coverage can extend for several decades, reflecting the durability of the materials used.
Operating Parts
Usually covered for a period that ensures you can enjoy the convenience of your skylight without concerns.
Blinds and Controls
Covered to ensure your satisfaction with the functionality and convenience of your skylight accessories.
Easy Claim Process
In the unlikely event that you encounter an issue with your VELUX product, our claim process is straightforward and customer-friendly. Our dedicated customer service team is here to guide you through the process, ensuring a hassle-free resolution to your concerns.
Commitment to Customer Satisfaction
The VELUX Warranty is more than just a document; it's a reflection of our commitment to your satisfaction and our confidence in the quality of our products. When you choose RiverTree Skylights, you're choosing peace of mind, knowing that your investment is protected.
For detailed information about the VELUX Warranty, including specific terms, conditions, and claim procedures, please Contact Us. Our team is here to provide you with all the information you need and ensure your complete satisfaction with your VELUX skylight.
Contact Us